Some of our most common questions answered for your here. Should you have any questions not covers here, please don’t hesitate to ask. Click here to contact us.
We are situated at 61 Granada Road in Southsea. This is the Canoe Lake end of the road and we are on the ground floor of the third house in on the right with your back to the lake. You can find our location here.
Appropriate dress – please wear or bring something that will enable us to see what we are treating whilst maintaining your modesty. Shorts if treating lower limbs, sleeveless tops for upper limbs, loose clothing or gym type kit for backs. We realise that this is a very personal thing – some people are quite embarrassed about removing their clothing while others do not mind. We are sensitive to this and will try at all times to accommodate you.
If your problem relates to running, please bring your running shoes with you.
Please also bring X-rays, scans or investigation results if you have them.
The cost for initial consultation and treatment is £55.00
Subsequent sessions of treatment are £50.00
You can pay with credit or debit cards or with Apple/Google Pay. We are also registered with all major health insurance companies.
We have six excellent physiotherapists, two male and four female. You may have been recommended to see a particular physiotherapist and we will of course accommodate this.
You may have a more general recommendation to the practice rather than to an individual and we will ask if you have a preference to see a man or a woman. When people are in a lot of pain the answer is often; “I don’t mind, whoever has the first free appointment!”
For other people the time of their appointment is the most important consideration and we will make arrangements accordingly.
The clinic opens from 9am-7pm Monday to Friday.
We have our own onsite parking facilities for you whilst visiting the clinic. If the car park is full you can park on street outside. There are residents restrictions in place between 11am and midday and 6pm-7pm.
Yes, we are registered with all of the major insurance companies, (BUPA, Cigna, AXAPPP, Aviva, WPA, Vitality Health, etc). If your health insurance company is paying for your treatment please remember to bring your policy details and pre-authorisation number if you have one.
The physiotherapist will take a history of your problem and will then make a detailed physical examination to get to the root of your problem. We will then explain the nature of your whatever is wrong with you and discuss with you the best way to treat it. We are usually able to start treatment on your first visit. Most treatments are pain free, at most there may be mild discomfort, although the therapist will explain and discuss treatment before starting.